Microsoft

Using Intune to deploy the new Microsoft Quick Assist

To follow up on my previous post we now know Microsoft is moving the Quick Assist app to the Microsoft Store. My first thought was no problem I will just go into the Windows Store for Business and make the app available so I can deploy it via intune. However, that was not the case. Once I assigned it to a device I noticed I was prompted with a UAT prompt just like I was when I manually went to the Microsoft Store to download it. That is when I initially said I will need to build a custom script using the offline package. The good thing about this is I could do the cleanup of the old version at the same time.

The goods

I have put together a ZIP containing the script’s and .intunewin files. If you do not want to use my pre-wrapped file then feel free to create your own using the script. Click here to download the ZIP

Note: The logs for this script save to “C:\ProgramData\Microsoft\IntuneManagementExtension” If you would like to modify this then open “Quick-Assist-Package.ps1” and look at the following lines.

#Log output results
function LogOutput($Message) {
    $LogFile = "C:\ProgramData\Microsoft\IntuneManagementExtension\Quick-Assist.log"
    "$(get-date -Format 'MM/dd/yyyy HH:mm') $($Message)" | Out-file -FilePath $LogFile -Append -Force
}
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Microsoft

PowerShell Script to install the new Quick Assist silently.

Pop-up users will receive if they open the old version.

Like most people, I was shocked to find out that the built-in version of Quick Assist would be going away and that a new version needed to be downloaded from the Microsoft Store. At first, I thought it would be easy to simply have the user select “Open Microsoft Store” and go on to download it.

That was not the case…

As soon as I tried to download the new version from the Microsoft Store, I noticed a UAC prompt during installation. Now, this might not be a problem for everyone; however, in my environment, none of my users have administrative rights.

UAC Prompt when attempting to install the Windows Store version.

Getting the offline installation file

Since the new version is only available in the Microsoft Store, one would have to download the offline installation file. The file is an “AppxBundle”. You can download the file by navigating to here and search for “https://www.microsoft.com/store/productId/9P7BP5VNWKX5”

If you would like to download the premade .zip that includes the script and offline installer, you can download it by clicking here

If your looking to do this via intune have a look at my latest blog post

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