Like most people, I was shocked to find out that the built-in version of Quick Assist would be going away and that a new version needed to be downloaded from the Microsoft Store. At first, I thought it would be easy to simply have the user select “Open Microsoft Store” and go on to download it.
That was not the case…
As soon as I tried to download the new version from the Microsoft Store, I noticed a UAC prompt during installation. Now, this might not be a problem for everyone; however, in my environment, none of my users have administrative rights.
Getting the offline installation file
Since the new version is only available in the Microsoft Store, one would have to download the offline installation file. The file is an “AppxBundle”. You can download the file by navigating to here and search for “https://www.microsoft.com/store/productId/9P7BP5VNWKX5”
If you would like to download the premade .zip that includes the script and offline installer, you can download it by clicking here
If your looking to do this via intune have a look at my latest blog post
The script
The script can be downloaded here. Make sure to place the script in the same directory as the offline installation file.
Let’s dive into the code
Read more: PowerShell Script to install the new Quick Assist silently.Logging
The default log is saved in the root of the C:\ drive. This can be modified as needed by editing the lines below.
#Log output results
function LogOutput($Message) {
$LogFile = "C:\Quick-Assist.log"
"$(get-date -Format 'MM/dd/yyyy HH:mm') $($Message)" | Out-file -FilePath $LogFile -Append -Force
}
-Install
This section handles the installation and clean up of the old version. Everything is also logged to the log file.
#Start of Script
If ($Install){
Try {
LogOutput "***This script is used to install the new Quick Assist app that is from the Microsoft Store. It will also remove the old version***"
$InstallAppX = Get-AppxPackage -allusers MicrosoftCorporationII.QuickAssist
If ($InstallAppX.status -eq 'OK'){
LogOutput "[Info] Windows Store version of Quick Assist is already installed"
#lets uninstall the old version.
LogOutput "[Info] lets uninstall the old version"
Remove-WindowsCapability -Online -Name 'App.Support.QuickAssist~~~~0.0.1.0' -ErrorAction 'SilentlyContinue'
LogOutput "[Info] Old version of Quick Assist has been uninstalled"
}
If ($InstallAppX.status -ne 'OK'){
LogOutput "[Info] Installing the Windows Store version of Quick Assist..."
Add-AppxProvisionedPackage -online -SkipLicense -PackagePath '.\MicrosoftCorporationII.QuickAssist.AppxBundle'
LogOutput "[Info] Attempting to remove the old version of Quick Assist..."
Remove-WindowsCapability -Online -Name 'App.Support.QuickAssist~~~~0.0.1.0' -ErrorAction 'SilentlyContinue'
}
LogOutput "[Success] The Windows store version of Quick assist has successfully installed and the old version has been removed."
} catch [exception] {
LogOutput "[Error] An error occurred installing Quick Assist: $($_.Exception.Message)"
}
}
-uninstall
This section handles uninstalling the app, in the event you want to remove both the Windows Store version and the legacy version of Quick Assist.
If ($Uninstall){
Try {
LogOutput "***This script is used to uninstall all versions of Microsoft Quick Assist***"
$AppXStatus = Get-AppxPackage -allusers MicrosoftCorporationII.QuickAssist
#Check to see if the Windows Store version of Quick Assist is installed. Also, lets force an uninstall of the old version just in case
If ($AppXStatus.status -ne 'OK'){
Remove-WindowsCapability -Online -Name 'App.Support.QuickAssist~~~~0.0.1.0' -ErrorAction 'SilentlyContinue'
LogOutput "[Info] Windows Store version of Quick Assist was not found."
}
#Lets uninstall the Windows Store version of Quick Assist and the old version just in case.
If ($AppXStatus.status -eq 'OK'){
Get-AppxPackage -allusers MicrosoftCorporationII.QuickAssist | Remove-AppxPackage -allusers
Remove-WindowsCapability -Online -Name 'App.Support.QuickAssist~~~~0.0.1.0' -ErrorAction 'SilentlyContinue'
}
LogOutput "[Info] The Windows store version of Quick Assist has successfully been uninstalled."
} catch [exception] {
LogOutput "[Error] An error occurred uninstalling The Windows store version of Quick Assist: $($_.Exception.Message)"
}
}
Executing the script
Open PowerShell as admin and navigate to the directory where the script is (remember to make sure the offline installation file is in the same directory as the script!): To execute the script, type:
powershell -executionpolicy bypass -file Quick-Assist-Package.ps1 -install
If you want to uninstall Quick Assist, then run the following command:
powershell -executionpolicy bypass -file Quick-Assist-Package.ps1 -uninstall
Conclusion
After running the script, you should now see the Windows Store version of Quick Assist installed and the legacy version removed.
DroidKid 
Pingback: Using Intune to deploy the new Microsoft Quick Assist | DroidKid
i received the below in the log An error occurred installing Quick Assist: The parameter is incorrect.
i have both the installer and ps script in the same folder
yes – getting this too. changed the directory and everything. oh well. gave me some ideas how to make my own though
Great work with this. When i’ve tested, the shortcut no longer works (ctrl windows q) Have you found this? Was there a work around?
in my company by default the windows store is disabled, any idea to solve it? Thank you
Yes you can download the QuickAssist AppxBundle from MS.
Glitch in “Quick-Assist-Package.ps1”, command to remove:
Get-AppxPackage -allusers MicrosoftCorporationII.QuickAssist | Remove-AppxPackage -allusers
should be:
“Get-AppxPackage -allusers MicrosoftCorporationII.QuickAssist | Remove-AppxPackage”
otherwise it errors out…..
Never write logs to the root
What about if you want to run this on startup for your non-admin users?
Here’s what I did, not very pretty at all, and I’m sure there’s extra code here that’s unnecessary, but it works. Please comment if you have any good ideas for tweaks!
First, I made a cmd file, put it in all users startup folder:
PowerShell -NoProfile -WindowStyle hidden -ExecutionPolicy Bypass -Command “& {Start-Process PowerShell -ArgumentList ‘-NoProfile -ExecutionPolicy Bypass -File “”C:\Scripts\QuickAssist.ps1″”‘}”
QuickAssist.ps1 contains:
cd c:\scripts\
$userName = “domain\username”
“P@ssword!” | ConvertTo-SecureString -AsPlainText -Force | ConvertFrom-SecureString | Out-File “C:\scripts\Password.txt”
$password = get-content C:\shortcuts\scripts\Password.txt | ConvertTo-SecureString
$Credential = New-Object System.Management.Automation.PSCredential ($userName, $Password)
Start-Process powershell.exe -Credential $Credential “& {Start-Process PowerShell -ArgumentList ‘-NoProfile -ExecutionPolicy Bypass -File “”C:\scripts\QuickAssist2.ps1″”‘ -Verb RunAs}”
QuickAssist2.ps1 contains:
cd c:\shortcuts\scripts\
Add-AppxProvisionedPackage -online -SkipLicense -PackagePath ‘.\QA.AppxBundle’
Remove-WindowsCapability -Online -Name ‘App.Support.QuickAssist~~~~0.0.1.0’ -ErrorAction ‘SilentlyContinue’
I am getting a “parameter is incorrect” in the log file.
The command which i do is (thru immediate scheduled task in WIndows)
program: Powershell.exe
attributes: -executionpolicy bypass -command “& C:\quick\quickassist\Quick-Assist-Package.ps1” -install
THe ps1 and the other file are copied to c:\quick from a network share and they are present.
Any Idea?
the scheduled task is running as system user, i have other tasks which running fine and the script is running also fine when starting is on a client as an admin with -install. So the reason must be the scheduled task way of running it.
does have someone have idea’s why this givs a parametre is wrong thru scheduler gpo? I have tried everything, run powershell script locally as an admin it works but when starting thru gpo immediate task it failes with parametre is wrong. When quickassist is present there is no error when executing the script because it finds the microsoft store version already then it skips that part..
Excellent article – thanks very much Droidkid
The link to dl quickassist no longer works and we have an issue where the install button in quickassist doesn’t work if you dont load quick assist, first, then go into store and then shtudown restart QA, very wierd workaround but woudl liek to try this powersell however not so usefull when users wfh and can’t rdp any other way and cant use admin to run powershell on their pc annoyingly..
Hi everyone, The script works great, but when User without admin Rights fisrt run application wait for respond between 1-30 miutes. In between in c:\Windows\Temp folder was generate manny error logs like :
Package full name = MicrosoftCorporationII.QuickAssist_2022.825.2016.0_neutral_~_8wekyb3d8bbwe
AppXDeploymentServer version = 10.0.19041.1889
Result code = 0x80073CF6
Component failure code = 0x80070005
ETW Event ID = 303
Deployment Operation = 4294967293
Package Manager State = 22
OSIM state = 2
Failed component name = windows.uiAccess
IsEvtExportLogPresent =
Have you Idea how can speedUp od start application?
Best regards
-executionpolicy : The term ‘-executionpolicy’ is not recognized as the name of a cmdlet, function, script file, or
operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try
again.
At line:1 char:1
+ -executionpolicy bypass -file Quick-Assist-Package.ps1 -install
+ ~~~~~~~~~~~~~~~~
+ CategoryInfo : ObjectNotFound: (-executionpolicy:String) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException